Q. How do I return a product for an exchange or refund?
A. First contact us for your return authorization number. Securely pack the item in its original packing material and send it to us at the address below. Include tracking on your return packages, MightyToy is not responsible for lost returned packages.
Please let us know before returning if you would like to exchange the product for another item.
MightyToy Returns
103 Panton Road
Vergennes, VT, 05491
USA
Q. How long will it take to receive my order?
A. Orders for in stock products will ship within 3 business days via United States Postal Service. Some larger orders ship via FedEx Ground. You will receive a confirmation email with tracking information on the day your order ships.
Q. My credit card has been billed but I haven't received my merchandise.
A. Your item should be on its way to you. Your credit card is not charged until your item is shipped. Please allow 2-3 weeks from the date your credit card was charged for your item to arrive.
Q. Can I order over the phone?
A. Yes. It’s simple, just give us a call on 1-800-477-2398 and we will take your order.
Q. Suggestion for new products or to make technical suggestions?
A. Please send all suggestions to service@mightytoy.com
Q. Why doesn't my order qualify for Free Super Saver Shipping at $25.00?
A. Most items ship directly from an Amazon warehouse and qualify for Amazon's Free Super Saver Shipping. Some items ship directly from our warehouse and do not automatically qualify for Super Saver Shipping. Contact us at service@mightytoy.com if you have any questions.
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Free Shipping
on orders of $25
or more!*
* on most items
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